Job Description
The Apprentice Interpretive Guide delivers safe, engaging, and consistent interpretive programs for hotel leisure guests and tour groups. This role focuses on leading established programs, building guiding and interpretation skills, and supporting the daily operations of the Adventure Guiding program.
Pay Rate: $24.87 / hour
Start Date: June 2026
Job Duties Include:
Program Delivery
· Lead scheduled interpretive programs including guided walks, hikes, hotel history tours, lake shore programs, and front-country excursions
· Deliver established interpretive themes and scripts while incorporating appropriate personal storytelling
· Provide short interpretive presentations for tour groups at key viewpoints and locations
· Assist Professional Guides on more complex or remote programs as assigned
Guest Experience
· Create welcoming, professional, and engaging experiences for predominantly leisure hotel guests
· Answer guest questions related to local history, wildlife, ecology, geography, and the UNESCO World Heritage Site
· Represent Fairmont Chateau Lake Louise in a professional and knowledgeable manner at all times
Transportation & Safety
· Safely operate hotel vehicles (Class 4 license required) to transport guests to and from program locations
· Conduct vehicle safety checks and report maintenance concerns
· Maintain constant awareness of guest safety on trails and at program sites
· Follow all Parks Canada regulations and hotel risk management procedures
Operational Support
· Assist with daily program preparation including radios, first aid kits, interpretive materials, and guest equipment
· Help maintain guiding gear, canoes, PFDs, hiking kits, and storage areas
· Support boathouse or related operations during peak periods when required
· Assist with basic administrative tasks such as program counts and incident reporting
- IGA (Interpretive Guides Association) Apprentice Interpreter Accreditation.
- IGA group management – 3 season certificate
- Completion of a standard First Aid course (16hrs) AED
- Completion of a Paddle Canada Big Canoe leader course.
- Expert knowledge of the Banff, Yoho & Kootenay National Parks, including history, UNESCO status and flora/fauna
- Minimum 3 years guiding experience
- Possession of a class 4 drivers licence and clean driving record
- Wilderness First Aid or ACMG Hiking Guide accreditation is considered an asset
- Ability to constantly stand, walk, ride bikes, paddle and be physically active throughout shift
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Visa Requirements: Applicants must be legally authorized to work in Canada.
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com
