Job Description
Join our dynamic team as a Customer Service Representative at our 8404 Preston Hwy location in Louisville, United States. We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service to our valued customers.
- Answer incoming phone calls and take customer orders accurately and professionally
- Process cash and credit card transactions
- Prepare and make pizzas according to company standards
- Maintain a clean and organized work environment
- Provide outstanding customer service, addressing inquiries and resolving issues promptly
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
- Perform additional duties as assigned by management
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, both verbal and written
- Capability to follow directions and adhere to company policies and procedures
- Proficiency in multitasking and working efficiently in a fast-paced environment
- Basic math skills for handling cash transactions accurately
- Physical ability to lift up to 25 lbs and stand for extended periods
- Flexibility to work weekends, holidays, and various shifts as needed
- Basic computer skills for operating point-of-sale systems
- Keen attention to detail to ensure order accuracy
- Effective time management skills to handle multiple tasks simultaneously
- Team-oriented mindset with a willingness to assist colleagues as needed
- High school diploma or equivalent preferred, but not required
All your information will be kept confidential according to EEO guidelines.
What you'll do
Customer service, order taking
