Set up and maintain the bar area according to standards and procedures
Provide excellent guest service, including warm greetings, personalised attention, and prompt order-taking
Prepare and serve drinks and snacks efficiently, ensuring proper temperature and quality
Create new beverages and cocktails, upsell products, and promote food and beverage offers to maximise sales revenue
Handle billing accurately and process payments
Maintain cleanliness of the bar area and adhere to food safety and hygiene standards (HACCP)
Manage stock, including ordering supplies and preparing garnishes
Report complaints, incidents, or irregularities to management and actively seek guest feedback
Clean and maintain operational equipment and implement cost-control measures
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Minimum 1 year of relevant experience in a similar capacity
Good reading, writing and oral proficiency in English language
Certification(s) in Food & Beverage will be an advantage
What is in it for you?
Exclusive Discounts:
Fairmont Cheshire, The Mere, Spa and Golf discount
Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
20% off food and beverage in on-site restaurants
Colleague restaurant
Being part of The Mere Team – our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
And last but not least you will get to work with a team of EXTRAORDINARY people
What you'll do
Set up and maintain the bar area, provide excellent guest service, prepare and serve drinks and snacks